We redesigned the spaces to improve service and the experience.

Standardize the physical experience for consistent climbing.

We designed an intelligent architectural system capable of replicating routes, spaces, and look & feel across venues of varying sizes, guaranteeing efficiency, consistency, and quality at every touchpoint.

Nothing is left to chance: each element responds to a specific user need along their journey, creating fluid, functional, and memorable experiences that can scale without losing their identity.

What did we do?

They are the ideal strategic partners, a disruptive element that helps you think differently, see what you weren't seeing and value what was already on the table.

Aquiles Chacon

CEO

What did we achieve?

  • Guidelines

    We established the basic guidelines for scaling a coherent architectural experience across different venues, regardless of their size or location.

  • Brand

    We align the physical design with the institution's values ​​and purpose, strengthening brand identity at every point of contact.

  • Decisions

    We facilitate decision-making through a system of components and a replicable ideal path.

  • Efficiency

    We generate operational efficiency by reducing friction in the flow of patients and staff.

  • New headquarters

    We created a framework that allows us to plan, adapt, and build new headquarters with greater agility and consistency.

    Takeaway

    This project has SALSA.

    We were inspired to see how the culture of service could transcend speeches and become visible in every space, piece of furniture, and detail of the environment.

    We accompany a team determined to transform the experience from the ground up, taking care of every corner so that the purpose is felt and lived.

    Today,

    Today, design not only optimizes processes: it makes tangible a way of caring that is felt in every place and reflected in every point of contact.