Companies call us to solve strategic challenges that the organization has already tried to resolve unsuccessfully. Our process offers depth in research and rigor in analysis, which allows us to thoroughly understand the organization, both at a macro level and at the level of specific areas, processes, and people. We get so involved that we can support new requirements, where we no longer start from scratch. We start from having understood the business, its challenges, and its opportunities.
A different value proposition was needed, one that ensured EPS (Experience-Based Service) through experience, not just price. We redesigned their offering to connect with what users truly value, personalizing the experience according to the type of company and its real needs.
The company was at a pivotal moment of growth and integration. It was growing rapidly, acquiring various companies to expand its impact on the health of Peruvians. Each brought its own history, culture, and way of working.
